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Former Bank Employee Sentenced for Draining a 78-Year-Old Customer's Account

Ex-Santander employee Carlos Bras, 41, of East Providence, got 30 months for stealing over $125,000 from a 78-year-old customer with dementia.

By Scammers.com Staff · · 5 min read

Illustration: Banking, cards and identity scams

Published Oct. 15, 2026. Case status is current as of that date.

Most account-takeover cases start with a stranger: a phishing text, a spoofed fraud-department call, a stolen password. This one started inside the bank.

Carlos Bras, 41, of East Providence, R.I., a former Santander Bank employee, was sentenced on Oct. 8, 2026, to 30 months in federal prison for stealing more than $125,000 from the account of a 78-year-old customer with dementia, the U.S. Attorney's Office for the District of Rhode Island announced [1]. Bras had previously pleaded guilty to mail fraud and aggravated identity theft.

NBC 10 (WJAR) reported that Bras worked at the Santander branch in Seekonk, Mass., and that the station first reported the allegations against him in October 2025 [2].

How the theft worked

The victim lived in an assisted living facility and had a court-appointed conservator in Massachusetts. Beginning in or about May 2023, Bras accessed the man's account, according to court documents summarized by prosecutors [1].

Bras admitted that he [1]:

  1. Turned on online banking for the victim's account.
  2. Ordered checks sent to addresses he controlled.
  3. Obtained a debit card for his own use.
  4. Made numerous unauthorized transactions, including transfers to accounts controlled by him and his family and multiple wire transfers to a bank account in Portugal.

Investigators also found a purported real estate contract in Portugal bearing the signatures of Bras and the victim. The conservator reported that the victim did not know about the transaction and that the signature and address on it were not his [1].

NBC 10, citing court documents filed by federal prosecutors, reported further details [2]:

  • The victim's PIN was changed, a new online banking account was set up, and a new debit card and checks were ordered and sent to Bras' home.
  • From April to July 2023, prosecutors said, Bras moved tens of thousands of dollars out of the account, used $16,000 to buy a Kia, spent thousands at area retail stores and wired tens of thousands of dollars to accounts in Portugal.
  • Authorities said the wires to Portugal were sent from the Seekonk branch using Bras' employee credentials.
  • In July 2023, Bras told a Santander investigator that the account holder was with him when he made the wires, but surveillance video showed the man was not in the bank. The bank's investigator contacted Seekonk police in August 2023.

The person sentenced

Carlos Bras, 41, of East Providence, R.I. [1]

  • Convictions: mail fraud and aggravated identity theft, by guilty plea.
  • Sentence (Oct. 8, 2026): 30 months in prison, followed by three years of supervised release, plus a $200 special assessment, imposed by U.S. District Judge Melissa R. DuBose.
  • Restitution: $126,000.
  • Investigators: U.S. Secret Service and the Seekonk, Mass., Police Department. Assistant U.S. Attorney G. Michael Seaman prosecuted.

"Mr. Bras exploited his position at a financial institution and took advantage of an elderly man who could not protect himself," said First Assistant U.S. Attorney Charles C. Calenda [1].

"The defendant used his access as a bank employee to steal from an elderly victim and move funds for his own benefit," said Mark Comorosky, special agent in charge of the Secret Service's Boston Field Office [1].

Why insider theft is hard to spot

A bank employee doesn't need to trick a customer into handing over a password. In this case, prosecutors say, the changes that would alarm a fraud team (a new PIN, new online access, new cards and checks going to a different address) were made by someone working at the bank. A customer with dementia, living in assisted care, was unlikely to notice. In this case, the person who flagged it was a Santander investigator, who took the case to local police [2].

Red flags for families and fiduciaries

  • New online banking enrollment, PIN changes or new cards on the account of someone who doesn't bank online.
  • Checks or cards mailed to an unfamiliar address, or statements that stop arriving.
  • Wire transfers abroad, especially to a country the account holder has no ties to.
  • Unexplained purchases such as vehicles or retail spending that the account holder couldn't have made.
  • Documents the account holder doesn't remember signing, such as contracts or property paperwork.
  • A bank employee who is unusually involved in a vulnerable customer's account or insists on handling transactions personally.

What to do if you suspect it

  1. Review statements monthly for any account you oversee as a conservator, guardian, agent under power of attorney or trusted contact.
  2. Call the bank's fraud department using the number on the card or statement, and ask for a review of recent changes to contact information, PINs, online access and cards.
  3. Add a trusted contact to the account where the bank allows it, and ask about alerts for wires and address changes.
  4. Report it to local police and Adult Protective Services. You can also submit a complaint to the Consumer Financial Protection Bureau, which also has guidance on reporting fraud and scams [3].
  5. Get help: the National Elder Fraud Hotline, 1-833-FRAUD-11 (1-833-372-8311), helps people 60 and older and their families report fraud and find resources [4].

Case status (as of Oct. 15, 2026)

Defendant Court Status as of Oct. 15, 2026 Source
Carlos Bras, 41, East Providence, R.I. U.S. District Court, D.R.I. (Judge Melissa R. DuBose) Pleaded guilty to mail fraud and aggravated identity theft; sentenced Oct. 8, 2026, to 30 months in prison, 3 years of supervised release, $126,000 restitution and a $200 special assessment [1], [2]

Statuses can change. Check court records for the latest information.

Sources

  1. U.S. Attorney's Office, District of Rhode Island, "Former Bank Employee Sentenced for Stealing More Than $125,000 from Elderly Customer with Dementia," Oct. 9, 2026. https://www.justice.gov/usao-ri/pr/former-bank-employee-sentenced-stealing-more-125000-elderly-customer-dementia
  2. Brian Crandall, "Former bank employee sentenced for stealing money from elderly man's account," NBC 10 News (WJAR), Oct. 9, 2026. https://turnto10.com/i-team/former-bank-employee-sentenced-for-stealing-money-from-elderly-mans-account-santander-bank-fraud-identity-theft-seekonk-massachusetts-bank-account-october-9-2026
  3. Consumer Financial Protection Bureau, "Fraud and scams," accessed Oct. 15, 2026. https://www.consumerfinance.gov/consumer-tools/fraud/
  4. U.S. Department of Justice, Office for Victims of Crime, "National Elder Fraud Hotline," accessed Oct. 15, 2026. https://ovc.ojp.gov/program/stop-elder-fraud/providing-help-restoring-hope

Corrections and updates: If you are named in this article, or represent someone who is, and believe anything here is inaccurate or out of date (including a dismissal, acquittal, or change in case status), please contact us at editorandchief@scammers.com. We will review it and update the article promptly.

  • #bank account takeover
  • #insider bank fraud
  • #elder financial exploitation
  • #aggravated identity theft
  • #mail fraud
  • #Rhode Island
  • #Massachusetts
  • #Carlos Bras

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