OCBC Hong Kong warns of fake bank-confirm page at carousell.shop-pay.lat
OCBC Hong Kong warns of a fraudulent 'bank-confirm' page at carousell.shop-pay.lat that uses its name; the bank has no connection with the site and has reported it to the HKMA and police.
- First reported
- Reports
- 1
Source: ocbc.com.hk · published
What happened
In a media release dated 16 October 2026, OCBC Bank (Hong Kong) Limited alerted customers and the public to a fraudulent website at hxxps[:]//carousell[.]shop-pay[.]lat/merchant/bank-confirm/ocbc/420381613. OCBC Hong Kong says it has no connection with the website and that its official website is www.ocbc.com.hk. OCBC Hong Kong is being impersonated and is not involved.
The bank says it has reported the matter to the Hong Kong Monetary Authority and the Hong Kong Police Force.
How the scam works
The address combines the name of the marketplace Carousell with a "shop-pay" domain and a "merchant/bank-confirm/ocbc" path, so a link can look like part of a marketplace checkout that asks the user to confirm a payment with their bank. The domain is not Carousell's or OCBC's; neither is involved.
Note: OCBC's release does not describe what the page asks for or how links were spread; this section describes what the URL itself shows.
OCBC Hong Kong urges anyone concerned that they may have disclosed personal information, or who received requests for information on the fraudulent website, to call its customer service hotline on (852) 3199 9188 and to report to the Hong Kong Police Force immediately for investigation.
Source
OCBC Bank (Hong Kong) Limited, media release "OCBC Hong Kong Statement on Fraudulent Website" (16 October 2026).
Red flags
- A 'bank confirmation' link sent during a marketplace sale or purchase.
- A bank page on a domain that isn't the bank's own (here shop-pay.lat instead of ocbc.com.hk).
- Requests for banking or personal details on a page reached from a chat or message link.
If you were targeted
- 1Don't enter details on the site; reach your bank only through ocbc.com.hk or its official app.
- 2If you entered information, call OCBC Hong Kong's hotline on (852) 3199 9188 at once.
- 3Report the incident to the Hong Kong Police Force.