Trust Wallet support flags fixedmigrationtrustqueue.com as phishing site impersonating its brand

What happened

On 25 October 2026, Trust Wallet's official customer-support account on X (@HeyTrustWallet) replied to a user who had flagged a suspicious message and said the site fixedmigrationtrustqueue[.]com 'is a phishing scam impersonating our brand' and is 'not affiliated with Trust Wallet in any way'. The user who raised it said they had received an email asking for their mnemonic (seed phrase). Trust Wallet support told people not to connect their wallet or enter their seed phrase on the site, and reminded users that Trust Wallet will never DM them first or ask for their seed phrase or private key. Trust Wallet is the impersonated brand and is not involved in the scam.

How the scam works

Fake 'migration' or 'upgrade' notices are a common way to steal crypto wallets. An email or message claims the wallet must be moved to a new system, verified or re-synchronised, often with a deadline and a warning that funds could be frozen or lost. The link leads to a page styled like the wallet provider, here a domain with 'migration', 'trust' and 'queue' in its name, that asks the visitor to connect the wallet or type in the recovery phrase.

A recovery phrase (also called a seed phrase or mnemonic) gives full control of every asset in the wallet. Anyone who has it can restore the wallet on their own device and empty it, and blockchain transfers usually can't be reversed. No genuine wallet provider needs your recovery phrase to migrate, verify or protect an account. If you entered your phrase on a site like this, treat the wallet as compromised: create a new wallet on a trusted device and move any remaining funds to it straight away. Trust Wallet is impersonated and is not involved.

Source

Trust Wallet Support (@HeyTrustWallet) on X, reply posted 25 October 2026.